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Honest & Reliable

We strive to treat our customers with respect and gratitude 100% of the time because that is how we want to be treated.

so many trust us as

experts

Heart of America Service Company LLC was founded in 1995 and will continue to grow strong and stand by our family values, because what matters to you as our client, matters to us.
Ernie Cooper and Gene Rathjen are the founders of Heart of America Service co and have been working together for nearly 30 years. Ernie’s work heritage goes back to Clark Heating and Cooling Inc. founded in 1969 by his late father-in-law Norman Clark.  Many of Heart of America’s current customers link back to that company and two other family owned HVAC companies.
There was so much to learn from Mr. Clark as he became a teacher and mentor, guiding the core beliefs of the business that still form the foundation of the business today. “As family men and business owners, we want our customers’ to know that we care about them and their concerns for comfort, affordability and reliable service.” It’s about traditions and we want our clients to understand we stand behind what we do. We don’t want to make you feel like we are all fast talk and no delivery. We wont make promises that we can’t fulfill.
We pride ourselves on our strong technology expertise and our ability to execute projects in a timely and efficient manor. We want to show that we will treat you like we ourselves want to be treated. It is important that our customers know that “We Can Fix It” is more than a slogan – it’s who we are!

Learn more why we are always

the best

What a good HVAC system can do for you?

An HVAC system that is not functioning properly can cause significant discomfort on a hot summer day and could be dangerous during the freezing winter months. That is why we always want to ensure that your HVAC system is running top notch before we call it a day. We are always here to answer your questions about heating and cooling systems to help you decide which system best fits your needs.

Integrity
100%
Commercial Heating & Cooling
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Residential Heating & Cooling
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Reliable Service
100%

our headquarter is full of

fresh minds

  • Ivan
    Ivan Technician Assistants
  • Ernie Cooper
    Ernie Cooper Owner
  • Gene Rathjen
    Gene Rathjen Owner
  • Nathan
    Nathan Technician

speak out your mind

hot topics

What does my house have to do with my heating and cooling system?

It is important to purchase an HVAC unit that can accommodate your home, but isn’t too big. A unit that is too small for your home can’t handle the work load of cooling the area properly and a unit that is too big will leave you paying an outrageous energy bill. With that being said, before purchasing a new unit there are home improvements that can be done to increase your homes energy efficiency. Since about one-third of a home’s total heat loss is through windows and doors it is imperative to seal all cracks and edges with caulk or weatherstripping. Making sure to seal and insulate your home properly reduces air flow and leaks, in turn decreasing your over all energy bills.

What type of HVAC system is right for me?

There are many types of HVAC systems available today, but choosing one doesn’t have to be difficult as long as you take into consideration the different components that make up a system. The level of efficiency should be considered when choosing a new unit. It is recommended that a new system have a SEER (Seasonal Energy Efficiency Ratio) of at least 13 and a HSPF (Heating Season Performance Factor) of 7.7. These systems initially cost more, but over the course of time have a cheaper operating cost. Another aspect to consider when purchasing a new unit is your geological location. For colder climates it is recommended to purchase a back up boiler of furnace instead of an electric split system, which can be used for year round heating and cooling.

Do I have to replace all of my HVAC unit at the same time?

Yes! It is highly recommended that you purchase all new equipment at the same time. Purchasing only half of a new system could cause expensive service problems down the road. When all of your parts to your unit do not match up this could reduce the efficiency of the unit and affect the performance.

What can I do to help maintain my HVAC system?

Regular servicing and maintenance is the best way to ensure a long life expectancy out of your unit. This ensures the effectiveness and proper functionality of a unit, because a units coils, filters and fins need constant care and tuning. We offer a variety of maintenance plans to fit your family’s needs and budget.

Do you provide a warranty?

Yes we do.

Why does my AC run all the time? It’s never cool enough!
Many factors come into play here! Frequent issues are: a dirty air condenser or outside coils, dirty air filters or the best known factor is, lack of or too much Freon in the system.
Dirty condenser coils are usually easily maintained, but proper care must be taken to ensure that motors, fins and tubing are not damaged in the cleaning process.
Furnace air filters are, for the most part, can be easily changed or cleaned by the homeowner.
Freon needs the attention of a qualified service individual. With freon to much in the system is as bad as to little!
Is there anyway to know what size the furnace and air conditioner really should be?
Guidelines are set for new houses by the Energy Department and enforced by the local code administrators.
Many cities now require that the heating and cooling contractor submit a “load calculation” sheet for review before a permit is issued. The calculations are based on industry standards for the resistance of heat transfer through various materials. We refer to this ability to resist heat transfer as the “R” value of a substance. Computer programs and manual spread sheets assemble the “R” value data from the structure, into BTU (British Therma Units)/ hour required for each window, door and wall. The end product is the amount of BTU to either be removed, in the case of air conditioning, or added, in the case of heating, per hour for the structure.
When should I start thinking about replacement of my HVAC units?

Average life expectancy for central air conditioners units are about 14 years plus or minus. Furnaces usually go a little longer. Well maintained systems last longer than systems that are only serviced occasionally or serviced only when a breakdown occurs.

We have systems that we have serviced twice yearly for 25+ years that are still operating well, but we have also replaced systems that only lasted 10 years, because a minor problem that went without maintenance caused non-repairable damage over time.
It is also important to note that many manufacturers now days put in the body of their warranty that the equipment must be serviced on a regular basis in order for the warranty to remain in effect.
Does it pay to replace operating AC units just to improve efficiency? 
Usually, no! The math just does not justify it.
Are there markers that signal it’s time to replace?

Remember the oft repeated comment, “Everyone’s got an opinion”?

It could be time to consider replacement when:
– Repair costs equal 1/3rd the cost of a new unit
– Compressors fail out of warranty
– Heat exchangers on furnaces fail out of warranty
– You could repair the old one, but expansion or remodeling of the residence is on the horizon.
– Repeat or chain failures occur. (These situations are hard to predict. They occur when one part failure stresses other parts in the system. The added stress causes the second part to fail some time after the first part is replaced.)
– High freon loss – leaks- are found.
Any of these could be a sign it’s time to replace your current heating and cooling unit.

 

 

What is the story with R-22? Is it really that expensive or have you guys found a gold mine?
An international convention was convened in 1987, known as the Montreal Protocol. The convention agreed that the manufacture of certain “freon” gases was a hazard to the Ozone Layer. Strict guidelines were adopted and put in place in 1989. The guidelines were further amended eight times since that initial date.
The treaty defines which of the many “freon” products were most detrimental to the ozone layer. The most harmful were eliminated in the first several years. As time passed other “freon” gases have been phased out also, but now the time to phase out the most common  air conditioning “freon” has arrived. The R-22 is going away!
Over the past several years production quotas for R-22 have been reduced. Air conditioners that use R-22 have now been eliminated from production. Most of the increase seen today comes from the increases spreading through the industry due to a demand that can no longer be met. Admittedly the price is getting quit high.
Other “freon” products are now coming to the market place to fill this void. Most of the replacement gases cost less then R-22. With some restrictions, they also work as well as R-22. So you don’t have to buy a new system because of the lack of availability of R-22. But your life’s savings may be in jeopardy!
How do I know my air conditioner unit is big enough for my home? It seems to run all the time!
This is a great question! Actually a very important question, because we get asked this question over and over, but this is not an easy question to answer!
Most people don’t take into consideration the size of an AC unit before purchasing, even though this is an important aspect when considering purchasing a new unit for your home. A unit that is too small won’t be able to cool your home adequately and will run constantly and a unit that is too big will leave you with an excessive energy bill and extra humidity in home.
In general, when the outside temperature reaches about 95 degrees a unit will run all of the time to maintain an indoor temperature of 78 degrees. Above 95 degrees allows the residence to slowly warm above the 78 degree temperature. This usually translates into a scenario that has the unit staying on from late morning to early afternoon, which gives the appearance of a unit being on all of the time.  Clouds, wind and humidity will also affect the operation.

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